Privacy policy

PitchFive is operated by Zen Acquire LLC, an Ohio limited liability company. We provide the software. The employer who gave you an interview code decides what to ask and what to do with your application. In GDPR terms, that employer is the data controller and Zen Acquire LLC is the data processor acting on their instructions. If you want your data handled differently by a specific employer, contact them directly. If you want it deleted entirely, you can do that yourself using the withdraw option described below.

We only collect what you actively provide or what the interview itself produces:

• Contact details you type in: name, email, phone or WhatsApp number, and a portfolio or profile link.
• Your written answers, including salary expectations, availability, and start date.
• Your recorded video answers, and their length.
• If the role includes a skills test: the code or answers you write, whether the automated tests passed, and how long you spent.
• If the role includes a proctored test: a recording of your screen and of your camera for the duration of that test, plus integrity signals such as how many times you left the tab, whether content was pasted in, and whether you shared your entire screen or stopped sharing early.

We do not run facial recognition, emotion analysis, or automated scoring of your personality or appearance. A human reviews your application.

Before recording begins, you are shown what will be recorded and you must tick a box confirming you understand that your recordings and answers will be shared with that employer's hiring team. Nothing is uploaded until you review your recordings and press submit. You are never recorded silently, and the proctored portion always shows a visible recording indicator while it is active.

Where GDPR applies, our lawful bases are your consent for the recordings and the legitimate interest of the employer in assessing applicants for a role you chose to apply to.

Only authenticated members of the hiring team for the role you applied to. Videos are never public and never listed. They are served through authenticated, expiring requests rather than open links. Internal notes written by the hiring team are private to them; a separate note field is explicitly labelled as visible to you, and only that one appears on your status page.

Your confirmation screen and confirmation email include a private status link. On that page there is a Withdraw my application and delete my data option. Using it immediately and permanently deletes your video recordings, any screen and camera proctoring recordings, your written answers, your test results, and your contact details. It cannot be undone and it does not require approval from the employer.

If you lose the link, go to the candidate portal and enter the email you applied with to have it sent to you again.

Applications are retained while the role is active and for up to 12 months after it closes, so hiring teams can revisit candidates for similar roles, unless the employer configures a shorter period or you withdraw first. Withdrawal deletes immediately regardless of that schedule.

Application data is stored in a managed PostgreSQL database, and video recordings are stored in private object storage. Both are hosted in the United States. If you are in the EEA or UK, this means your data is transferred outside your region, and that transfer relies on standard contractual clauses between Zen Acquire LLC and our infrastructure providers.

PitchFive does not use advertising cookies, tracking pixels, or third party analytics. We use a single strictly necessary cookie to keep hiring team members signed in. Candidates are not required to sign in at all. Your contact details may be saved in your own browser's local storage so a form is pre-filled if you return; that never leaves your device until you submit, and clearing your browser data removes it.

Depending on where you live, you may have the right to access, correct, export, restrict, or delete your data, and to object to processing. Deletion is available to you directly and instantly via the withdraw option. For anything else, contact the employer running the role, or write to us at privacy@pitchfive.com and we will help. You also have the right to complain to your local data protection authority.

If this policy changes materially, we will update the date at the top of this page. Continuing to use PitchFive after a change means the updated policy applies.