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Privacy Policy

GDPR (General Data Protection Regulation)

As of May 25th, 2018, visitors will be protected by new legislation, namely the General Data Protection Regulation (GDPR). The GDPR aims primarily to give control back to the user over their personal data. After May 25th, 2018 we must provide you, by law, adequate control over your personal data.

At Pitchfive we have therefore introduced a number of changes to make sure that you are provided with adequate privacy settings as required by the GDPR.

This privacy policy sets out how Pitchfive uses and protects any information that you give Pitchfive when you use this website.

Pitchfive is committed to ensuring that your privacy is protected. Any data Pitchfive collects will only be used in accordance with this privacy statement.

Pitchfive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

We may collect the following information when you use our website:


  • Demographic information including your country of residence

  • Username

  • Email address

  • Password


3rd Party payment information

Payment operations are outsourced using the services of Stripe.com our secure payment gateway which collects your payment information, we do not store your credit card information in our system.

When you pay by credit card we will send you a transaction email stating the transaction has taken place

What we do with the information we gather

We require the information described above to understand your needs and provide you with a better service, and in particular for the following reasons:

We may use the information to make sure that we are legally compliant in the information and advertisements that we display

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How Pitchfive uses Cookies

A cookie is a small text file which is placed on your computer' s hard drive when you visit websites .

Almost all websites
use cookies . Cookies are used to help analyse web traffic, store your preferences, and track the path of your visit to a website from page to page to assist in cacheing and performance when you visit a particular site . Cookies allow websites to respond to you as an individual . The web site can tailor its operations to your needs, likes and dislikes by remembering information about your preferences .

Pitchfive uses cookies to identify which pages are being used . This helps us analyse data about our traffic and improve our website in order to tailor it to customer needs . We use this information

for statistical analysis purposes .

Overall, cookies help us provide you with a better website, by enabling us to see which pages you find useful and which you do not . A cookie in no way gives us access to your computer or any specific and personal information about you, other than the data you choose to share with us .

Your Agreement to Allow Pitchfive to Set Cookies

We are required by the relevant laws and directives to inform you that Pitchfive uses cookies and we are required to gain your consent to allow us to place cookies on your device . This is why we have explicitly placed a message about the use of cookies on our website pages to direct you to this page to make you fully aware of how our website operates . You also have the option to withdraw or allow your consent at any time through this page .

Pitchfive is open and honest about all cookies that are set by our website . We have therefore explained below the types of cookie set , andthe names of cookies themselves and what their purpose is .

With regards to your consent

for us to store cookies on your device, we have set out a lot of information on this page to guide you through what cookies are, how they are used, and what they are used for . We have provided you as a user with background on the law and links to resources where you can find out more about the law regarding your privacy .

We have introduced an alert notice on our website pages that clearly informs all users that cookies are set by our website and giving you the option to consent to the use of cookies or not .

if you do not wish to have Pitchfive or cookies associated with our website set on your device then you can choose to not consent to us setting non - essential cookies on your device . However, some of our cookies are necessary for the performance and operation of our website so will be set .

if you wish to use our website and block any cookies that are set by ourselves, then you can

do this by following the instructions below to configure your browser or device's software to block cookies. As you will probably be aware, people can now use the Internet by using a multitude of devices such as computers, phones, televisions, tablets, and other devices, and each of these devices may use different software and Internet browsers. We have therefore provided the link below that explains in detail how to manage cookies through most of the popular Internet browser software.

We must stress however that cookies set by Pitchfive are not malicious, they do not harm your computer or allow us to access other files on your computer or collect any information that is private and personal to you as an individual.

Instead, Pitchfive sets cookies that help improve your experience on our website. For example, we use cookies to track our visitor statistics to see which pages are most popular, or which pages need improving.

What to do if you do not want a website to place cookies on your device

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

If you would like to learn more about how to manage the acceptance of cookies on your own browser or device, please visit http://www.aboutcookies.org/default.aspx

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • By withdrawing your consent for us to set unnecessary cookies on your device, as defined above.

  • By contacting us in writing at [email protected] and exercising your legal rights for the protection of any data that we may store that relates to you (at present, as detailed above, we no longer store any personal information about individuals in our systems or databases)


If, at any time in the future we collect personal information (with your consent), we will not sell, distribute or lease personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

By law, you may request details of personal information which we hold about you.

If you would like to contact us, please email [email protected] If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.

We use cookies, exactly two. One for authentication, and one for security. We also use 3rd party services like Google, Stripe, and others. And they may also apply a cookie for security reasons, or to improve your user experience. By continuing to browse our website, you are agreeing to that.